Global Charter Broker Association

Building a more trusted air charter brokerage industry.

GCBA brings charter brokers together around transparent standards, practical knowledge and responsible collaboration. Explore our open standards, search the broker directory and contribute to the future of professional air charter brokerage.

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Mission

A stronger profession through shared standards.

Air charter brokers connect clients with licensed aircraft operators, coordinate complex journeys and help clients evaluate suitable charter options. GCBA exists to strengthen that role through clear professional expectations, accessible education, open discussion and cross-border collaboration.

GCBA is an industry association. It is not an aircraft operator, direct air carrier, government regulator or substitute for legal or aviation-safety advice.
The Framework

The GCBA Professional Standards Framework

Twelve pillars covering the core responsibilities of a professional charter brokerage. Every standard is public, versioned and open for consultation.

Version 1.0 · Public Draft
01 · GCBA-01

Code of Professional Conduct

Foundational conduct expectations covering honesty, competence, disclosure, client care and lawful behaviour for charter brokers.

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02 · GCBA-02

Broker Identity and Role Disclosure

How brokers must identify themselves, disclose their role and name the operating carrier.

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03 · GCBA-03

Operator and AOC Verification

Minimum documented checks a broker should perform before contracting with an operator.

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04 · GCBA-04

Transparent Quotations and Fair Contracts

What a compliant charter quotation and charter agreement should contain.

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05 · GCBA-05

Client Funds and Payments

Responsible handling of client funds and payment fraud prevention.

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06 · GCBA-06

Safety Due Diligence

Documented approach to operator safety review, without duplicating audit databases.

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07 · GCBA-07

Complaints and Dispute Resolution

Fair handling of client and third-party complaints.

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08 · GCBA-08

Data Privacy and Cybersecurity

Reasonable practices for protecting client and passenger data.

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09 · GCBA-09

Sanctions, AML and Legal Compliance

Basic sanctions screening and anti-money-laundering expectations.

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10 · GCBA-10

Responsible Advertising

Honest, non-misleading marketing of charter services and empty legs.

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11 · GCBA-11

AI and Automation Standards

Responsible use of AI in quoting, matching and client communication.

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12 · GCBA-12

Training and Continuing Development

Ongoing professional development for charter brokers.

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Broker Directory

Find a professional charter broker.

A structured directory of independent charter brokers, filterable by service region, specialisation and profile status.

Knowledge Base

Practical knowledge for charter brokers.

Independent, editorially reviewed guidance covering regulation, contracts, operator verification, payments and professional development.

Collaboration

Standards should be built with the industry.

Membership

Join the association from its beginning.

Founding-member recognition is available for eligible early participants. All members are subject to the Code of Professional Conduct and the same profile-review methodology.

Member benefits
  • Public professional company profile
  • Participation in standards consultations
  • Knowledge-base contributions
  • Working-group participation
  • Member events and roundtables
  • Future templates and guidance
  • Founding-member recognition (eligible)
  • Cross-border broker collaboration

Membership does not represent an aircraft safety rating or government approval.

Governance

Credibility requires independence.

GCBA will publish its governance structure, standards-development process, profile-review methodology, conflicts of interest and material commercial relationships. Standards display publication dates, version numbers, review dates and change histories.

Help shape the next standard for charter brokerage.